Refund Policy

Eligibility for Refunds

You may be eligible for a full or partial refund for boosting services under the following circumstances:

• The boost has not been started within 48 hours of purchase
• The booster has violated our code of conduct during the boosting process
• Your account was banned due to actions taken by our booster

Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• The boost has already been completed
• You provided incorrect account information
• You played on the account during the boosting period (for piloted boosts)
• You changed your account credentials during the boost without notifying us
• You request a refund after 14 days from the purchase date

Eligibility for Refunds

You may be eligible for a full refund for account purchases under the following circumstances:

• The account details were not delivered within 24 hours of purchase
• The account does not match the description (rank, skins, champions, etc.)
• The account is banned or restricted at the time of delivery
• You cannot access the account with the provided credentials

30-Day Warranty

All accounts come with a 30-day warranty against bans related to previous owner activity. If the account is banned within 30 days due to actions taken before your purchase, you will receive a full refund or a replacement account of equal value.

Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• The account is banned due to your actions after purchase
• You have changed the account email or password
• You request a refund after 30 days from the purchase date
• You have already used or modified the account significantly

Eligibility for Refunds

You may be eligible for a full or partial refund for coaching services under the following circumstances:

• The coach did not show up for the scheduled session
• The coach was unprofessional or violated our code of conduct
• Technical issues on our end prevented the coaching session from taking place
• The coaching session was significantly shorter than the purchased time

Satisfaction Guarantee

If you're not satisfied with your first coaching session, you can request a full refund within 24 hours of the session's completion. This guarantee applies only to your first session with a particular coach.

Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• You missed the scheduled coaching session without prior notice
• You request a refund after 24 hours from the session's completion
• Technical issues on your end prevented the coaching session from taking place
• You were not satisfied with the coaching advice or did not achieve desired results